Frequently Asked Questions (FAQ)
Should I send advance payment for graphic designing work?
Work begins once the advance payment is confirmed. We specialize in creating custom designs tailored to your specific needs. By understanding your requirements in detail, we develop unique concepts exclusively for you.
How can I make payment to you?
Click link below:
Can you create my Website too?
Yes. We create websites.
Right for intellectual property
Clients are granted intellectual property rights for the designs they purchase, allowing them to use these creations for their own purposes. We retain the right to use the same designs for our branding, which may include adding our branding to brochures, posters, menus, websites, and other promotional materials.
What is the client’s involvement in the design process?
As an agency, we listen to our clients from the start. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work with new clients. During the design process, the client is asked to approve certain colors and fonts before work continues. Once the design project is ready for print, we will submit a final proof for the customer’s approval before submitting to production. Once a job is in production, the job cannot be cancelled. At the conclusion of a project, the client may request for the artwork in various formats if payment was made for design services.
In which format will I receive final output?
- For Digital circulation JPG or PNG
- For Print Media Print ready PDF.
- For Banner, Poster, Hoarding, etc Hi-Res JPG.
- CDR mode will depend on clients payment condition.
Will GST be applicable? If Yes?
Yes. 18% GST applicable.
Do you do printing works?
Yes. We do printing works from out sources. We do not have any kinds of machineries for print media.
Do you design on urgent basis?
If our design schedule allows, we can take on rush jobs. Priority work may incur a rush fee. Contact us to learn more about completing your project on an expedited timeline.
Can I get refund my advance payment?
No. We create custom designs based on your brief and the chosen package, offering unique options with unlimited revisions during the project. Therefore, refunds are not applicable.
What is projects validity?
A project is valid for 30 days from the date the order is placed or the advance is paid. After 30 days, it will be considered a new project. (Every beginning must have an end, and we follow the same principle.)